1. Introduction
Khueman Insurance (“Khueman,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit khuemaninsurance.com (the “Site”), request a quote, or otherwise interact with our advisors.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use the Site.
2. Information We Collect
We collect information in the following ways:
- Information you provide directly: such as your name, email address, phone number, mailing address, insurance type of interest, and any details you include in a quote request or message to us.
- Information collected automatically: including your IP address, browser type and version, device information, referring pages, and pages viewed, gathered through standard web server logs and analytics tools.
- Information from third parties: in some cases, insurance carriers or partners we work with on your behalf may share underwriting-related information necessary to prepare an accurate quote.
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and connect you with a licensed advisor;
- Prepare and present insurance quotes and coverage recommendations;
- Communicate with you about your inquiry, policies, or account service needs;
- Improve our Site, services, and customer experience;
- Comply with applicable insurance regulations and legal obligations; and
- Detect, investigate, and prevent fraudulent or unauthorized activity.
4. Cookies & Similar Technologies
Our Site may use cookies and similar tracking technologies to recognize your browser, remember preferences, and understand how visitors use our Site. You can set your browser to refuse some or all cookies, or to alert you when a cookie is set. If you disable cookies, some features of the Site may not function properly.
5. How We Share Your Information
We do not sell your personal information. We may share information with:
- Licensed insurance carriers when necessary to obtain quotes or bind coverage you have requested;
- Service providers who support our operations, such as hosting, email delivery, or analytics providers, under obligations to protect your information;
- Legal and regulatory authorities when required by law, subpoena, or to protect the rights, property, or safety of Khueman, our clients, or others.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining business and insurance records as required by applicable state insurance regulations, after which it is securely deleted or anonymized.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights & Choices
Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain marketing communications. To exercise any of these rights, contact us using the details below, and we will respond within a reasonable timeframe.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages. Note that you may still receive service-related communications regarding an active request or policy.
9. Children’s Privacy
Our Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when this policy was last revised. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Khueman Insurance
8200 Liberty Boulevard, Suite 220, Austin, TX 78750, United States
Phone: +1 (888) 450-0231
Email: info@khuemaninsurance.com